Report a fraudulent website

We are aware that there are some scam websites pretending to be the official CRAFTSMAN^® account or a real sales platform for CRAFTSMAN^® products. These sites are advertising on social media, like Facebook^®, offering CRAFTSMAN^® products at prices far below leading retailers. These scam sites aim to commit fraud by stealing your credit card information or obtaining non-refundable payments from you.   

CRAFTSMAN^® does not sell tools directly to end users online. You can check if a website is an authorized reseller by visiting the Authorized Retailer list on the CRAFTSMAN^® website: https://www.craftsman.com/find-retailer 

What to do if you believe you have bought from a fake website 

If you gave your credit card number or bank information to a suspected scammer, take these steps: 

• Contact your bank or credit card company: Inform your financial institution immediately so they assist in stopping future charges on your account
• Report the scam: Please contact CRAFTSMAN^® so we can investigate the scammer. Provide any information you have, such as the URL of the website through: https://support.craftsman.com/hc/en-us/p/submit-a-request

Stay vigilant and protect your personal information from online scams.